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Frequently Asked Questions

How do I set up my API keys?

RefineryBox will guide you through the setup process on first launch. You'll need to obtain API keys from your preferred AI provider (OpenAI, Anthropic, etc.) and enter them in the settings panel.

What if the hotkey doesn't work?

Make sure RefineryBox has accessibility permissions on macOS or is running as administrator on Windows. You can also customize the hotkey in settings if there's a conflict with other apps.

Can I get a refund?

Yes! We offer a 3-day money-back guarantee. If you're not satisfied with RefineryBox for any reason, contact us within 30 days of purchase for a full refund.

Do you store my text data?

No, we never store your text data. RefineryBox sends your text directly to your chosen AI provider and doesn't keep any history locally or remotely. Your privacy is our priority.